Returns & Exchanges
Exchanges, the customer must return the unwanted item according to the return procedures listed below.
Please mail item(s) along with a short note with changes needed to the address that was included with your original packaging. Once we receive customer returned merchandise we will immediately take care of corrections that need to be made. We will review your invoice and corrections you have given and will correct any errors made on our behalf.
After receiving the returned item, Detroit Apparel Factory will credit the customer's account for the original purchase price minus the $5.50 shipping & handling fee. Detroit Apparel Factory will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Detroit Apparel Factory. Detroit Apparel Factory will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.
Returns are accepted only under the following conditions. The return must be received by Detroit Apparel Factory within 30 days of purchase. The returned item must have its original tags attached. The returned item must be unworn and in new condition. All returns are subject to a $5.50 restocking fee per package.
If at any time you are having trouble with your return, please send an email to firstname.lastname@example.org.
"Rep The D!"
Detroit Apparel Factory collects any personal information regarding a specific person. This information includes, but is not limited to name, address, telephone number, email address, birth date, information about the person’s activities and purchases. This also includes sensitive information, such as your credit card number.
At Detroit Apparel Factory we collect and store your personal and transactional information in our customer database. This information is used to process your transactions, and cater to your customer service requests. You may also receive both printed and electronic communications from us about new products, discounts, and special promotions.
All personal information you provide us with or that we obtain will be handled by Detroit Apparel Factory responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Detroit Apparel Factory and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Detroit Apparel Factory to delete or correct the information held about you. By accepting the Detroit Apparel Factory Conditions, you agree to the above.
Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order with Detroit Apparel Factory you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Detroit Apparel Factory for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us. Card information is transmitted over secure SSL encryption and is not stored.