Returns & Exchanges
Exchanges, the customer must return the unwanted item according to the return procedures listed below.
Please purchase this exchange ticket then mail item(s) along with a short note with changes needed to the address that was included with your original packaging. Once we receive customer returned merchandise we will immediately take care of corrections that need to be made. We will review your invoice and corrections you have given and will correct any errors made on our behalf.
Returns are accepted only under the following conditions. The return must be received by Detroit Apparel Factory within 30 days of purchase. The returned item must have its original tags attached. The returned item must be unworn and in new condition. Returns may be subject to a $5.50 restocking fee per package.
After receiving the returned item, Detroit Apparel Factory will credit the customer's account for the original purchase price minus the $5.50 shipping & handling fee. Detroit Apparel Factory will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Detroit Apparel Factory. Detroit Apparel Factory will not re-ship (without this fee) any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.
Our mailing address is:
Detroit Apparel Factory - PO Box 541 - Clarkston, MI 48347
If at any time you are having trouble with your return, please send an email to firstname.lastname@example.org